Terms & Conditions

Terms & Conditions for Green Saver Solar

ABN: 77 656 740 028

Effective Date: 11.12.2025

Please read these Terms & Conditions carefully before using our services or website. By accessing https://greensaversolar.com.au or engaging our services, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using the Green Saver Solar website or services, you accept and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or services.

2. Services Provided

Green Saver Solar provides:

• Solar power system quotes and assessments
• Solar panel installation services
• System maintenance and repairs
• Warranty services and support
• Energy consultation and advice

All services are subject to site assessment, regulatory approvals, and availability.

3. Quotes and Estimates

All quotes and estimates provided are valid for the period stated (typically 30 days) and are subject to:

• Site inspection and assessment
• Regulatory and council approvals
• Product availability at time of installation
• No significant changes to your property or requirements

Final pricing may vary based on actual site conditions discovered during installation.

4. Payment Terms

Payment terms will be specified in your installation contract. Generally:

• A deposit may be required to secure your installation date
• Progress payments may be required at various stages
• Final payment is due upon completion and commissioning
• Payment plans and financing options may be available

Late payments may incur interest charges as specified in your contract.

5. Installation Process

Installation will be scheduled subject to:

• Receipt of all necessary approvals and permits
• Weather conditions suitable for safe installation
• Access to your property and roof
• Product availability and delivery

We will provide reasonable notice of installation dates. You are responsible for ensuring safe access to the installation site.

6. Warranties

All installations include manufacturer warranties and our workmanship warranty as specified in your contract. Typical warranties include:

• 25-year panel performance warranty
• 10-year inverter warranty
• Workmanship warranty (typically 5-10 years)

Warranty claims must be made in accordance with the warranty terms provided with your system documentation.

7. Cancellation and Refunds

Cancellation terms will be specified in your installation contract. Generally:

• You may cancel within the cooling-off period (if applicable under Australian Consumer Law)
• Cancellation after work has commenced may incur charges for work completed
• Deposits may be non-refundable if cancellation occurs after materials have been ordered

Refund eligibility will be assessed on a case-by-case basis in accordance with Australian Consumer Law.

8. Limitation of Liability

To the extent permitted by law:

• Our liability is limited to the value of the services provided
• We are not liable for indirect, consequential, or incidental damages
• Performance estimates are indicative only and actual results may vary
• We are not responsible for damage caused by factors beyond our control

Nothing in these terms excludes or limits your rights under the Australian Consumer Law.

9. Website Use

When using our website, you agree to:

• Provide accurate and truthful information
• Not use the website for any unlawful purpose
• Not attempt to interfere with website security or functionality
• Respect intellectual property rights

We reserve the right to restrict access to our website at our discretion.

10. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Green Saver Solar or its licensors and is protected by Australian and international copyright laws. You may not reproduce, distribute, or use our content without written permission.

11. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Dispute Resolution

If you have a complaint or dispute:

• Contact us directly to resolve the issue
• We will investigate and respond within reasonable timeframes
• If unresolved, you may contact relevant consumer protection agencies
• Disputes may be subject to mediation or arbitration as specified in your contract

13. Force Majeure

We are not liable for delays or failures to perform due to circumstances beyond our reasonable control, including natural disasters, government actions, supply chain disruptions, or other force majeure events.

14. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective when posted on this website. Continued use of our services after changes constitutes acceptance of the modified terms.

15. Governing Law

These Terms & Conditions are governed by the laws of Australia and the state in which we operate. Any disputes will be subject to the exclusive jurisdiction of Australian courts.

16. Contact Information

For questions about these Terms & Conditions, please contact:

Green Saver Solar

ABN: 77 656 740 028

Email: info@greensaversolar.com.au

Phone: (03) 9898 3732

Note: These terms are general in nature. Your specific installation contract may contain additional terms and conditions that take precedence over these general terms.